Support - Online CRM and ERP Hosting

Get Best-In-Class Support

We’ll turn your CRM hosting worries into complete peace of mind.

Two Levels of 7/365 Support

Choose the level of support that you need to stay focused on what you do best.

Standard Support

For most GooCRM customers, Standard Support is more than enough. It’s free and includes 24/7/365 access to Live Chat guidance through any operation on the GooCRM products. Every request is routed to a specifically trained Support Team agent.

Premium Support

You’ve grown beyond a regular support relationship, and now you need more. Advanced Support is the answer. This add-on speeds up response times and opens up a wider range of GooCRM expertise. You get expert answers, deeper application troubleshooting, and customization services that are tailored to your needs.

Features of Premium Support

Priority Support

We're here for you. We're committed to providing the best customer service and support experience, with a team of highly-skilled engineers who are always available to help.

Addons Troubleshooting

We're here to help! Our Support Engineers are ready to assist you with any plugin or theme errors or conflicts. We'll help you troubleshoot and fix the problem so you can get back to work.

App Error Investigation

We’ll collaborate with your team for deeper investigation of common server errors (500, 502, 503, etc).

Performance Optimization

On-demand optimization tweaks to ensure your CRM application is performing well.

Dedicated Account Manager

Your primary contact at GooCRM is here to help and guide you, whatever you want to achieve.

STANDARD SUPPORT FOR FREE
AFFORTABLE PRICING PREMIUM SUPPORT
ALL CRM/ERP SUPPORTED

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